

As well as replacing 16,000 street lights with LED lights, we are also responsible for routine maintainance of the street lights on public land.
- If you report a street light not working, we will fix it within five days (if it is the older style of street light).
- If it is one of the new LED street lights, these timeframes vary depending on the reason for the street light not working, however we aim to fix it as soon as possible.
- Vandalised column (inspection cover off and lantern damage) are attended within the hour and rectified there and then as long as there is not a cable fault or cut-out damage in the column
To request for the removal of a street light, contact us with reasons for the removal request.
To request further information or report a problem, please contact us.
To report a street light issue on a Hounslow Homes housing estate, please call the housing services team directly on: 0800 085 6575 or email: repairs.team@hounslowhomes.org.uk or contact the relevant Estate Monitoring Officer.
For privately maintained roads, please contact the contractors, landlord or appropriate Housing Association with the location of the column.
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