'Report it online' function is live

16 Dec

A new map based reporting function is now available on our website for members of the public to report enquiries about street services.

'Report it online' function is live


The map allows a user to see all enquiries which have been reported to Hounslow Highways in the last month and their status based on the investigations and any required actions carried out.


Customers also have the option to ‘follow’ enquiries to receive updates on the status of existing enquiries.


Any user submitting a new enquiry with a valid email address will receive automatic updates each time the status of their enquiry changes.


Hounslow Highways Service Director, Rob Gillespie, said: “The new mapping based reporting function provides real time alerts to customers informing them exactly when their enquiry has been investigated and when works have been programmed, if required. The new function also eliminates duplication as users can check if their enquiry is already being investigated by us. These improvements are a significant step in our commitment to ensure customers receive timely updates on enquiries they submit and access to information they require.”


The new reporting function can be found here.

Other 2015 news

'Report it online' function is live

Innovative Inventors

Hounslow Highways shortlisted for Keep Britain Tidy Awards

Considerate constructors vote Hounslow Highways excellent

Winter resilience in place

Armistice Day: Hounslow Remembers

Hounslow businesses assist with fundraiser

A thousand fines for envirocrimes

By gum! A new approach to litter

No ifs, no butts!

River clean-up first phase nearing completion

National Trail Blazers

Building bridges

Love where you live

Hounslow Highways: regenerating town centres

New electric vehicles for Hounslow Highways

Headline sponsor for Hounslow Business Awards 2015

Two hundred new trees for Hounslow

One millionth square metre surfaced in Hounslow

Beavers build barriers against litter

Deputy Leader meets Hounslow Highways apprentices

Right Up Hounslow's Street

Two years of delivering better streets

Back to 2015 news

'Report it online' function is live

Essential electrical works to be undertaken on Great West Road

Southern Electric Power Distribution will soon be carrying out essential electrical works on the northern... Read more

Fly-tipping fines rise to £400

New legislation has increased fines in Hounslow for those caught fly-tipping to £400.... Read more

Hounslow Highways staff clean-up Frampton Road

Hounslow Highways’ Environment and Sustainability team recently cleared over 60 bags of rubbish from... Read more

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