'Report it online' function is live

16 Dec
2015

A new map based reporting function is now available on our website for members of the public to report enquiries about street services.

'Report it online' function is live

 

The map allows a user to see all enquiries which have been reported to Hounslow Highways in the last month and their status based on the investigations and any required actions carried out.

 

Customers also have the option to ‘follow’ enquiries to receive updates on the status of existing enquiries.

 

Any user submitting a new enquiry with a valid email address will receive automatic updates each time the status of their enquiry changes.

 

Hounslow Highways Service Director, Rob Gillespie, said: “The new mapping based reporting function provides real time alerts to customers informing them exactly when their enquiry has been investigated and when works have been programmed, if required. The new function also eliminates duplication as users can check if their enquiry is already being investigated by us. These improvements are a significant step in our commitment to ensure customers receive timely updates on enquiries they submit and access to information they require.”

 

The new reporting function can be found here.


Other 2015 news

'Report it online' function is live

Innovative Inventors

Hounslow Highways shortlisted for Keep Britain Tidy Awards

Considerate constructors vote Hounslow Highways excellent

Winter resilience in place

Armistice Day: Hounslow Remembers

Hounslow businesses assist with fundraiser

A thousand fines for envirocrimes

By gum! A new approach to litter

No ifs, no butts!

River clean-up first phase nearing completion

National Trail Blazers

Building bridges

Love where you live

Hounslow Highways: regenerating town centres

New electric vehicles for Hounslow Highways

Headline sponsor for Hounslow Business Awards 2015

Two hundred new trees for Hounslow

One millionth square metre surfaced in Hounslow

Beavers build barriers against litter

Deputy Leader meets Hounslow Highways apprentices

Right Up Hounslow's Street

Two years of delivering better streets


Back to 2015 news

'Report it online' function is live

Hounslow Highways featured in Telegraph EcoReport supplement

Hounslow Highways featured in the Telegraph EcoReport supplement about what makes sustainable cities... Read more

Hounslow Highways unveils new sweeper fleet with designs by local schools

Ringway Hounslow Highways launched their 6 new mechanical sweepers onto the boroughs roads on Tuesday... Read more

Hounslow Highways shortlisted for Keep Britain Tidy Awards

Hounslow Highways has been selected as a finalist for two categories in the 2016 Keep Britain Tidy Network... Read more



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