Hounslow Highways celebrates National Customer Service Week

10 Oct
2016

Hounslow Highways joined up with Hounslow Council to promote National Customer Service Week and the accomplishments of customer service staff.

Hounslow Highways celebrates National Customer Service Week

 

Under the theme of ‘Collaboration’, Hounslow Highways set up a makeshift reception area in Hounslow Council’s offices for a day. Customer service staff from both organisations were on hand to handle resident queries. Hounslow Highways had also brought along leaflets for Hounslow Council staff and visitors detailing their highway improvements and environmental enforcement efforts.

 

Staff from Hounslow Highways also assisted Hounslow Council’s two front line customer service teams with Highways related queries from members of the public.

 

Residents were positive about the day and Hounslow Highways aims to make this a routine event to improve customer care.

 

 

 

 

 


Back to news

Hounslow Highways celebrates National Customer Service Week

Joining up with Virgin Media

Hounslow Highways has joined up with Virgin Media for the communications provider to update equipment... Read more

Hounslow Highways steps up severe weather preparations

Hounslow Highways has been on standby over the weekend for possible emergency situations following the... Read more

Chiswick High Road works postponed

Due to a manufacturing plant breakdown, Hounslow Highways was unable to complete some works at Chiswick... Read more



Cookies on the Hounslow Highways website

We use cookies and similar technologies on our websites to help provide you with the best possible experience. By using our sites and apps, you agree that we may store and access cookies and similar technologies on your device. I understand (close this notice)
You can find out more in our Cookies Policy.