Hounslow Highways recruiting 20 Lay Assessors

14 Mar
2014

Hounslow Highways is recruiting 20 volunteers from the community to act as independent assessors of Hounslow Highways’ work throughout the wards in Hounslow.

There will be one lay assessor per ward. The assessors will be recruited in March with an induction in early April this year. We are seeking volunteers to represent their ward.

The volunteers will be trained and inducted by Hounslow Highways staff to give them an understanding of safety on site, how we work and where we will be operating.

The training will include introductions to our teams and site supervisors so that the volunteers and site crews are familiar with each other when audits are undertaken.

The purpose of lay assessors is to provide feedback to us on our services, help us understand residents’ perception of the highways network and our services, and to be an ambassador for the borough’s roads.

They will look at different aspects of the service, including safety, quality, accessibility, customer care, environmental impact and good working practices.

Qualities of a lay assessor include having an objective, balanced and neutral view, good communications skills and an interest in improving the borough’s roads.

We would ask for a day each month from each volunteer plus a quarterly visit to our offices to gain direct feedback with our staff. Volunteers will be asked to commit for one year as an initial commitment.

If you are interested in coming along to understand more please contact us at businessmanagement@hounslowhighways.org.

Please register your interest by 31 March 2014.


Other 2014 news

Hounslow Highways prepared for wintry weather

Surge in war on litter gathers pace

Working with Brentford FC keeps streets cleaner on match days

Two-way lights at Bedfont Road due to Thames Water emergency

Hounslow Highways steps up leafing programme

Hounslow Highways raises £500 for Macmillan

Hounslow Highways’ anti-skid schemes improve road safety

Hounslow Highways staff clean-up Frampton Road

Hounslow Highways assists with River Crane clean-up

Essential electrical works to be undertaken on Great West Road

Hounslow Highways steps up enforcement

Thornbury Road hole to be repaired within two weeks

Micro-surfacing schemes postponed

Hole in Thornbury Road due to a collapsed sewer

Hounslow Highways provides shuttle bus service on Hatton Road

Hole appears in Thornbury Road

Stourton Avenue road surface works postponed

Hounslow Highways provides refreshed link to Heathrow

Hounslow Highways and McDonald's in joint clean-up campaign

Talbot Road and Nursery Close road surface works delayed

Hounslow Highways to repair Strand retaining wall

Chiswick High Road works postponed

Hounslow Highways investing locally through apprenticeships

Infrared cameras to catch fly-tippers round the clock

Hounslow Highways looking for lay assessors

War on litter ‘here to stay’ says Hounslow

Hounslow Highways recruiting 20 Lay Assessors

Love your streets or pay the penalty

Hounslow Highways invests in local young people

New figures show Hounslow getting cleaner

Hounslow Highways cleans up following storm

Hounslow Highways prepared for severe weather

War on grime continues into New Year

Road closure at junction of Hatton Road/Staines Road following sewer collapse


Back to 2014 news

Innovative Inventors

Hounslow Highways has called on the talents of pupils at The Smallberry Green Primary School, Isleworth... Read more

New electric vehicles for Hounslow Highways

Hounslow Highways has acquired two new electric powered vans for its operational fleet.... Read more

Hounslow Highways prepared for severe weather

Hounslow Highways has established an emergency response plan for this weekend following the Met Office’s... Read more



Cookies on the Hounslow Highways website

We use cookies and similar technologies on our websites to help provide you with the best possible experience. By using our sites and apps, you agree that we may store and access cookies and similar technologies on your device. I understand (close this notice)
You can find out more in our Cookies Policy.