Hounslow Highways looking for lay assessors

14 Apr
2014

Hounslow Highways has been receiving expressions of interest from residents to become volunteer lay assessors.

The aim is to recruit 20 volunteers – one from each ward across the borough – to independently and objectively assess Hounslow Highways ’ work and services.

The lay assessors will also help us understand residents’ perception of the highways network and be ambassadors for the borough’s roads.

They will look at different aspects of the service, including safety, quality, accessibility, customer care, environmental impact and good working practices.

The deadline for expressions of interest has been extended to Thursday, 24 April 2014.

An information and induction session will then be held after the Easter break.

Training will include meet and greet sessions with our teams and site supervisors so lay assessors and crews are familiar with each other when audits are undertaken.

If you are interested in becoming a lay assessor, or know someone who might be, please email businessmanagement@hounslowhighways.org by 24 April 2014.

 


Other 2014 news

Hounslow Highways prepared for wintry weather

Surge in war on litter gathers pace

Working with Brentford FC keeps streets cleaner on match days

Two-way lights at Bedfont Road due to Thames Water emergency

Hounslow Highways steps up leafing programme

Hounslow Highways raises £500 for Macmillan

Hounslow Highways’ anti-skid schemes improve road safety

Hounslow Highways staff clean-up Frampton Road

Hounslow Highways assists with River Crane clean-up

Essential electrical works to be undertaken on Great West Road

Hounslow Highways steps up enforcement

Thornbury Road hole to be repaired within two weeks

Micro-surfacing schemes postponed

Hole in Thornbury Road due to a collapsed sewer

Hounslow Highways provides shuttle bus service on Hatton Road

Hole appears in Thornbury Road

Stourton Avenue road surface works postponed

Hounslow Highways provides refreshed link to Heathrow

Hounslow Highways and McDonald's in joint clean-up campaign

Talbot Road and Nursery Close road surface works delayed

Hounslow Highways to repair Strand retaining wall

Chiswick High Road works postponed

Hounslow Highways investing locally through apprenticeships

Infrared cameras to catch fly-tippers round the clock

Hounslow Highways looking for lay assessors

War on litter ‘here to stay’ says Hounslow

Hounslow Highways recruiting 20 Lay Assessors

Love your streets or pay the penalty

Hounslow Highways invests in local young people

New figures show Hounslow getting cleaner

Hounslow Highways cleans up following storm

Hounslow Highways prepared for severe weather

War on grime continues into New Year

Road closure at junction of Hatton Road/Staines Road following sewer collapse


Back to 2014 news

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Pavement works in Hounslow and Feltham brought forward

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Hounslow on top for clean streets

Hounslow Highways received the ‘Quality Improvement Award’ at the Keep Britain Tidy (KBT) Awards 201... Read more



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